Introduction
Nona Luxury Cleaning (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. Please read the following carefully to ensure you understand our views and practices regarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. The policy only applies to our website – leaving our website through any links or otherwise, you are subject to the policy of that website. By accessing or using our website, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information, including but not limited to your name, email address, phone number, and address, when you contact us through our website, booking forms or other communication channels. All Payment Transactions are encrypted and secure, securely stored and not accessible to employees, contractors, or third parties. Please note you may be asked to create a profile and password to access our interactive booking features and appointments. It is your responsibility to keep this information secure and confidential – do not share this password or information with anyone.
How We Use Your Information
We use your personal information to respond to your inquiries, process your requests, provide the services you have requested, and process payments. By submitting your e-mail and phone number on our website, you consent to receiving promotional materials or important updates through these channels. You may opt out to these this communications at any time. To opt-out to receiving SMS message communications, reply STOP.
Text / SMS Marketing
If you choose to opt-in to SMS communications from us, you will receive text messages at the mobile number you provide. These messages might be automated and might include promotional offers, coupons, and/or information related to Nona Luxury Cleaning, as well as information related to your service and account.
Frequency of Messages
Message frequency may vary based on your services, account activity, and ongoing promotions. You will receive messages relevant to your transactions and occasional promotional updates.
Opt-Out and Support Options
You may opt out of receiving text messages at any time by texting “STOP”. Upon receipt of your opt-out request, you will be unsubscribed and will no longer receive text messages from us. A confirmation message will be sent to confirm your that you have unsubscribed. Should you wish to re-subscribe, you may text “START’ to receive SMS messages again. For assistance with the messaging service, text “HELP” or contact [email protected]
Wireless Carrier Rates and Services
Wireless carrier message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages.
Confidentiality
We will maintain the confidentiality of your mobile number. Your mobile number will not be shared with third parties for their own marketing purposes. However, for operational purposes, your name and mobile number may be shared with our service providers who assist in the delivery of our SMS communications. These providers use your personal information solely to carry out the services they provide to Nona Luxury Cleaning.
Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies and Other Technologies
Our website may use cookies and other technologies to enhance your user experience. You can set your browser to refuse all or some browser cookies, but this may limit your ability to use certain features on our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Nona Luxury Cleaning
Consent
By using our website, you consent to our Privacy Policy.